KATHY LEE                                                                                                  kcml9168@yahoo.com

925-968-9168

             

SUMMARY OF QUALIFICATIONS

A well organized and detail-oriented professional with over 10- year experience in Project and Data Network Managements that specializes in Network Engineering, Planning, Service Implementation, Carriers, Access/Suppliers and Bandwidth management. I am seeking a Project/Network Manager position in Telecommunications & Information Technology. I am also fluent in Chinese; writing, reading and speaking.

 

PROFESSIONAL EXPERIENCE

MacroReal United                                                                      Aug. 2013 – Present

Realtor – Dublin, CA             

·         Buying and selling properties since 2006 (Manages real estate transactions from start to finish)

·         Property management for clients

·         Specialize in Foreclosure and Short Sales

 

AT&T/Contractor                                                                      Feb. 2010 – Feb. 2013

Network Planning & Engineering - San Ramon, CA                            Technical Project Manager

·         Project managed the network planning, engineering and implementation of Ethernet, ASE, OpteMan, GigaMan, WaveMan, FibreMan, SONET, Smart and MON rings for Global Signature clients.

·         Responsible for taking the lead in the Initiating, Planning, Executing, Controlling and Closing stages of the project management process.

·         Created and managed the network project plan through detailed communication and documentation.

·         Ensured the project met business objectives and timelines as well as exceeded customer expectations

·         Trained in Ethernet To The Cell (ETTC)

 

AT&T/Contractor                                                                      July 2006 – July 2009

Access Network Management – Pleasanton, CA                            Technical Project Manager

·         Project managed the migration of DS3/DS1/DS0 data services for access network optimizations and savings.

·         Developed project plans, and facilitated the cut over bridge with provisioning center technician, central office technician, field technician and customer

·         Rolled the TDM services from Verizon/SBC onto AT&T networks

 

SBC/Contractor                                                                               Sept. 2005 – Mar. 2006

National Project Management – Concord, CA                             Technical Project Manager

·         Project managed the network implementation of IBR/FR/ATM transport facility for Global Accounts.

 

 

 

AT&T                                                                                                                1984 - 2004

Access Network Management – Pleasanton, CA (2004 – Dec. 2004)                     Project Manager

·         Project managed the migration of DS1/DS3 data services from VERIZON and SBC into AT&T Local Service Optical Networks.

-  2004 financial commitment results far exceeded in the 3^rd quarter calendar year.

·         Developed and managed the Implementation Process Flow and Timeline to convert the T45/OCX from an Electrical Interface to the Optical Point of Interface (OPOI) of the Network Systems and Facilities

 

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Carrier Network Management – Pleasanton, CA (2003 – 2004)                        Process Engineer

·         Led and facilitated the Process Documentation Review team from multiple functions to ensure process documents were up to date in the Online Document Management System (ODMS).

·         Responsible for developing, analyzing and managing the Direct Measure of Quality (DMOQ), In-Process-Matrix (IPM), production volume charts, view- over -view comparisons and key takeaways for Business Planning and assessing process improvement opportunities.

 

International Data Tech Support (ITMC) - Pleasanton, CA (2001 – 2003)   Service Manager

·         Managed all escalations associated with the International Frame Relay (FR), Asynchronous Transfer Mode (ATM) and International Private Line Services, from engaging the appropriate work centers, to statusing/progressing the customers, through to the restorable of customer services.

·         Developed relationships with clients for trouble resolution, communicated with the Executive Team and led review sessions for customers and account teams.

 

International Data Services (ITMC) - Pleasanton, CA (1999 – 2001)                       Process Engineer             

·         Developed and managed the Provisioning/Maintenance processes, SONET/STM1 test procedures, DMOQs and IPMs for the continuous improvement of the work center performance.

 

Managed Network Solutions - Walnut Creek, CA (1990 – 1999)                     Network Manager

·         Managed planning and implementation of the GTE nationwide network migration.

·         Developed negotiation skills when managing multi-functional work groups for Operational Support and Interface agreements. All service dates were successfully completed on schedule.

 

Maintenance Center – Oakland, CA (1984 – 1990)                                                   Comm. Tech

·         Tested, coordinated and interfaced with circuit design, facility engineering and testing groups on complex Voice and Data circuits.

 

Pacific Bell                                                                                                                               1981 - 1984

Central Office – San Francisco, CA                                                                      On - Site Work Force

·         Expert in trouble shooting central office equipment and service restoration of the network failures.

 

EDUCATION AND CREDENTIALS

·         State of California, Department of Real Estate – licensed salesperson - 2006

·         Master's Certificate in Project Management from Stevens Institute of Technology - 2002

·         Internet/Intranet Certified Professional from Learning Tree International Institute - 1998

·         A.S. Electronic Electrical Engineering Technology – College of San Francisco – 1982

 

AWARDS

·         Individual recognition for contributions in support of planning and implementation of the AT&T 2000 Olympics network in Sydney, Australia.

·         Business Communications Service (BCS) “Superior Client Experience” award in 1999 and 1993

 

TECHNICAL TRAINING & COMPUTER SKILLS

-  SONET/SDH Architecture; Frame Relay/ATM & Data Networking

-  TCP/IP, Switches and Routers, Fast LAN (Learning Tree Training International)

-  MS Word, MS Excel, MS PowerPoint, MS Window, Web page, Graphics and flowcharting

-  SOTS/SORD/COIS/ACCESS ORDERING/ TOOL/ADMAN/E.GATEWAY/DSSM/TBS

-  NETMART/ESODB/ADW/HCCS/POCTIS/CAFÉ

- WFAC/TIRKS/ASE DB/PTS/ROME/MIC/CEPT/ISOR/GRANITE/ASR/ACCESS/PACE

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